At Bate Therapeutics we are committed to providing physiotherapy services in a safe, ethical, and client-centered manner, ensuring that personal and health information is handled with the utmost care and confidentiality.

1. Collection of Information

 We collect personal information such as contact details, medical history, and treatment records to provide you with tailored physiotherapy care. This information is necessary to assess and treat your condition.

2. Consent and Use

 We seek your informed consent before collecting, using, or disclosing any personal information. Information is used solely for providing physiotherapy services, including developing treatment plans, scheduling, and processing claims.

3. Sharing Information 

We respect your privacy and will not disclose your personal or health information to third parties without your consent, except when necessary to coordinate care with other health professionals or comply with legal requirements.

4. Confidentiality and Security

 We implement safeguards to protect your personal information from unauthorized access, ensuring confidentiality in all records, including physical and electronic files.

5. Rights and Access 

You have the right to access, correct, or request the deletion of your personal information at any time. To exercise this right, contact our office.

6. Retention of Information 

We retain personal and health information for a period of 10 years after the last treatment date, or as required by law.

For more details on your privacy rights, please contact us.